Privacy Policy

 

Eurada International Trade Limited (“we”, “us”) respects your privacy. This policy explains how we collect, use, protect, and share your information.

1. Information We Collect

Personal Information

  • Name

  • Shipping/billing address

  • Email

  • Phone number

  • Order details

  • Payment-related information (processed by Stripe; we do NOT store card numbers)

Automatically Collected

  • IP address

  • Browser information

  • Device data

  • Cookies & analytics data

2. How We Use Your Information

  • To process orders and payments

  • To arrange shipping & delivery

  • To provide customer support

  • To send service updates or promotional content (with your consent)

  • To improve our website functionality and product offering

  • To detect and prevent fraud

3. Sharing of Information

We may share your information with:

  • Stripe (payment processing)

  • Logistics carriers (shipping)

  • Customer service platforms

  • Legal authorities (if required)

We do not sell or rent your personal information.

4. Cookies

We use cookies to:

  • Keep your shopping cart active

  • Improve site experience

  • Track website analytics

You may disable cookies in browser settings.

5. Data Security

We use encryption, access controls, and secure servers to protect your information. However, no method of transmission is fully secure.

6. Your Rights

You may request:

  • Access to your personal data

  • Correction or deletion of data

  • Opt-out from marketing communications

Email: privacy@toyspeak.com

7. Minors

We do not knowingly collect information from individuals under 18 years old without parental consent.

8. Policy Updates

We may update this Privacy Policy at any time. Updates will be posted on this page.

9. Contact

For privacy-related matters:

Email: privacy@toyspeak.com
Address: Workshop B, 3/F, Manning Industrial Building, 116–118 How Ming Street, Kwun Tong, Hong Kong